Effective from May 28, 2024
We at CrushAI(the “Company”, “we”, or “us”) are committed to safeguarding the privacy of our customers. This Privacy Policy entails the way in which your Personal Information or Usage Information will be collected, used, shared, stored, protected or disclosed by our service. This Privacy Policy applies to the mobile application or website developed by us in relation to services provided to you by the Company from time to time (“Services”). By using our Services, you agree to be bound by the terms of this Privacy Policy. If you do not accept the terms of the Privacy Policy, you are directed to discontinue accessing/using our application in any way. We strongly recommend that you read the policy carefully before proceeding with any transaction on our application.
We collect information about you for the following general purposes: For registration and to manage your account, including to facilitate your access to and use of our Services; to communicate with you in general, including to provide information about us; to enable us to publish your reviews, forum posts, and other content; to respond to your questions and comments, to prevent potentially prohibited or illegal activities and to enforce our Terms of Use.
When you visit or use our Services, we collect information about your computer or mobile device. Some of the information we collect include: your device language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider(cloud storage providers Alibaba), mobile carrier, hardware ID, and other unique identifiers (such as IDFA and AAID). We need this data to provide our services, analyze how our customers use the Website and to measure ads.
To improve and deliver ads, we may share this data with third parties. Such parties include Facebook, Google, Amplitude, Firebase. As a result of sharing this data with third parties we (1) analyze different interactions (what products our users have viewed); (2) serve and measure ads (and show them only to a particular group of users, for example, to those who have clicked at some category of the Website).
Cookies and similar technologies. When you access, use and/or interact with the Website, cookies and similar technologies may be used (pixels, web beacons, scripts).Cookies are small files which, when placed on your device, enable the Platform to provide certain features and functionality. We and our service providers use cookies to automatically collect information, measure and analyze which pages you click on and how you use the application, enhance your experience using the application, improve our services.
Information provided automatically to analytics or advertising tools does not generally come to our control, therefore, we cannot be responsible for processing such information. Please mind that some services are engaged in personal data profiling and may obtain information related to your personality and/or your device by using technologies that do not belong to our scope of responsibility.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
● Email address
● First name and last name
The Company may use Personal Data for the following purposes:
● To provide and maintain our Service, including to monitor the usage of our Service.
● To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
● For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
● To contact You: To contact You by email or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
● To manage Your requests: To attend and manage Your requests to Us.
● To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
● For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We neither rent nor sell your Information in personally identifiable form to anyone in order to monetize through ads or leads. However, we do share your Personal Information with third parties as described below:
● Third-party vendors: We employ third party vendors to provide Services on our behalf for varied purposes like business analytics, customer service, marketing, distribution, payment processing, live chat etc. We may authorize such vendors to collect information on our behalf in order to operate features of our application or to deliver services tailored to your needs. We assure that such information used by third party vendors is only to perform their functions and they are not permitted to share or use that information for any other purpose.
● Companies within our corporate family: We may be required to provide information about you to our parent or subsidiary company or corporate affiliates. To the extent our parent company or subsidiaries or corporate affiliates have information about you, they will follow the best practices as described in this Privacy Policy when using it.
● Business Partners: We take the help of our Business Partners in conjunction with whom we offer our Services to you. If you choose to access these optional services provided by our Business Partners, we may share information about you, including your personal information, with those Partners. Please note that we do not control the privacy practices of these third-party Business Partners.
● User Profiles and Submissions: Certain user profile information, including without limitation a user’s name, location, and any video or image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for Company’s services. Any content you upload to your public user profile, along with any Personal Information or content that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by others. Your user name may also be displayed to other users if and when you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments. Again, we do not control the policies and practices of any other third party site or service which may interact with our Services.
● Affiliated Websites: If you were referred to us from another website, we may have to share information pertaining to registration information including but not limited to name, e-mail address, phone numbers etc. In such instances we encourage you to read and review their Privacy Policy of the website that referred you to us. We will not be responsible for the handling of such information by them.
● Business Transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information would be one of the assets transferred to or acquired by a third party.
● Government Bodies: We may disclose your Personal Information and Usage Information as and when required in response to a sub-poena, court order, government demand or to comply with any legal requirements for protecting our interest. We will contact you by e-mail when we have to adhere to such legal request. All communications sent by us at such email address shall be deemed to have been communicated to you.
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
How do we protect your information?
We want you to have full faith in having your information safe and secure with us. We follow generally accepted standards to protect the Personal Information and Usage Information submitted to us. While no Services can guarantee full-proof security, we have appropriate administrative, technical and security procedures to keep your information intact, secure and confidential. Your information is handled only for the purposes required by authorized employees or agents or third party vendors and the like and we employ appropriate firewalls, encryption technologies and intrusion detection systems to keep your information secure and safe from any unauthorized use.
If you are accessing our application from outside the United States, please be mindful that such information may be transferred, stored or processed in the United States where our servers or central databases are located. Even though you access it from a foreign land we ensure we will follow the best practices in keeping your information protected. By using our Services you understand that we are governed by the United States Privacy and Data Protection Laws which are very different from the laws of your country.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
We may use third-party services for payment processing (e.g. payment processors) such as Stripe.
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
● heir Privacy Policy can be viewed at https://stripe.com/us/privacy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. .By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.
You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning your account or your personal data please contact us at support@crushmate.ai